Refund policy

Return & Refund Policy

At Hightower Tallow Co., we handcraft every product in small batches using grass-fed tallow and botanical ingredients, and we take great care to ensure quality before anything leaves our hands.

All Sales Are Final Due to the nature of handcrafted skincare and personal care products, we do not accept returns, exchanges, or refunds.

Not Satisfied? We do not accept returns, but we stand behind every product we make. If something isn't right, please reach out. We will make it right.

Damaged or Defective Items If your order arrives damaged or defective, contact us within 7 days of delivery with a photo and your order number and we'll resolve it promptly.

Contact Us 📧 hello@hightowertallowco.com We respond within 2 business days.