Frequently Asked Questions

About Our Products

What is tallow?

Tallow is rendered beef fat that has been used for centuries as a skin-nourishing ingredient. It's rich in vitamins A, D, E, and K, and closely mimics the natural oils found in human skin, making it deeply moisturizing and compatible with all skin types.

Where do you source your tallow?

We source our tallow from local farmers who raise grass-fed cattle. By partnering with local farms, we ensure the highest quality ingredients while supporting our community and sustainable agricultural practices.

Is your tallow grass-fed?

Yes! All of our tallow is sourced from grass-fed, pasture-raised cattle. Grass-fed tallow is richer in beneficial nutrients like conjugated linoleic acid (CLA) and fat-soluble vitamins compared to conventionally raised sources.

What skin types are your products suitable for?

Our tallow-based products are suitable for all skin types, including sensitive, dry, oily, and combination skin. Tallow's biocompatibility with human skin makes it gentle enough for even the most sensitive skin, including babies and those with eczema or psoriasis.

How do I use your tallow balm?

Apply a small amount to clean skin and massage in gently. A little goes a long way! Use on your face, body, lips, or anywhere that needs extra moisture. For best results, apply to slightly damp skin to lock in hydration.

Are your products all-natural?

Yes. We are committed to using wholesome, natural ingredients — no synthetic fragrances, parabens, or harsh chemicals. Just pure, nourishing goodness crafted with care.

Shipping & Orders

How long does processing take?

Orders are typically processed within 2–4 business days. Since our products are handcrafted in small batches, we take care to ensure every order meets our quality standards before it ships.

How long will shipping take?

Shipping times vary depending on your location. Most domestic orders arrive within 3–7 business days after processing. You will receive a tracking number once your order has shipped.

Do you offer returns?

Due to the nature of our handcrafted skincare products, we are unable to accept returns. However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery and we will make it right.

Storage & Shelf Life

How should I store my tallow products?

Store your tallow products in a cool, dry place away from direct sunlight and heat. Avoid leaving them in a hot car or near a window, as heat can cause the product to melt or change texture.

What is the shelf life of your products?

Our products have a shelf life of approximately 12–18 months when stored properly. Because we use natural ingredients without synthetic preservatives, we recommend using your products within this timeframe for best results.

Still Have Questions?

We'd love to hear from you! Reach out to us and we'll be happy to help.